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Shipping

Orders are processed daily from Monday to Friday 10:00-18:00 except holidays. Orders are delivered to the courier within one working day.

1. Orders from Greece

Orders from Greece are delivered by ACS COURIER from Monday to Friday, withing the respective local ACS branch working hours. Orders arrive at your place in 2-5 working days. Inaccessible areas may need an additional 1-3 working days.

Shipping cost within Greece is 3,50€. For orders over 45€, shipping is free of charge.

2. Orders from Cyprus

Orders from Cyprus are delivered by ACS COURIER from Monday to Friday from 09:00 to 17:00. Orders arrive at your place in 5-7 working days. Inaccessible areas may need an additional 1-3 working days.

Shipping cost to Cyprus is 10€.

3. Orders from all countries except Greece and Cyprus

Shipping cost and delivery time are calculated upon completion of the order and vary depending on the country of shipment. Delivery will be made by ELTA.

Tracking of your order

You can track your order by entering the shipping code, which you will find in the confirmation e-mail of your order, as follows:

Orders from Greece or Cyprus – Delivered by ACS COURIER

Enter the shipping code here

Orders from all countries except Greece and Cyprus – Delivered by ELTA

Enter the shipping code here

Your order may be delayed for the following reasons:
  • There may be a slight delay during the holiday season, discounts or other promotional periods, due to the courier company's heavy workload.
  • The product is not available and will need to be manufactured. In this case, we will contact you to inform you about the time it will take or to suggest a similar product, or to ask you if you would like to send the order without it. The remaining pieces of the order will remain frozen for one week from the day the shortage was found.
  • In periods of extreme weather events, special cases or strikes as well as in any case of force majeure or seasonality, which may affect the transport and delivery of your order.
  • If there is a problem with your order, due to incorrect information (eg address, phone number, etc.) or impossible approach by courier.